"Very helpful staff, comfortable room and extensive breakfast buffet"
The staff were very helpful on arrival, all the way during my stay, and on departure too; great hospitality and prompt responsiveness from everyone I encountered at this hotel. The room was very comfortable and spacious. I also enjoyed the extensive breakfast buffet, and the rides on the elevators that give a view of the central foyer and the stained-glass roof.
Stayed at the Fiesta Americana for a week-long conference. The breakfast buffet was fabulous! They offer a wide variety of fresh fruits, juices and local yucatecan cuisine. The first floor shops are a plus for buying souvenirs. The room was nicely appointed and the bed was extremely comfortable, one of the best mattresses I have encountered. The staff were very helpful in giving directions to local attractions to visit.
"Great location and best breakfast buffet"
Have been staying at this hotel in Merida for 20 years. The service is great, the breakfast buffet a must, and it has a shopping mall below to buy all the souvenirs or last minute travel needs. Rooms are very spacious. The price is very reasonable. they also have a los almendros restaurant that is typical
Stayed at the hotel while attending a conference. The best staff I have ever encountered.So weel trained and constantly on the ball with all of your needs. Breakfast was amazing and the gym and pool were delightful. I would definitely use again if I'm in the area.
"Great location, property, outstanding service"
I wanted for nothing during this trip to Merida. I look forward to visiting again and returning to this great hotel. Truly a 5 star hotel all the way. From the moment I stepped out of the taxi, through check in to the room, Club, restaurants this was a very memorable experience. I highly recommend this hotel for the service, amenities, and overall friendliness.