This is my second time staying and as always a great experience. Service was good, hotel was clean, and food was great. I only have one small complaint. Me and my husband like a colder room and the temperature to the room would not get any colder. When we called the front desk they sent someone and we were basically told that because the nights had been somewhat fresher it was controlled and that they wouldn't be able to change that. A thermostat that each room can control according to the guest like would be awesome. Otherwise beds were comfortable and my stay was overall good.

Dirty, outdated rooms. Very uncomfortable mattresses in rooms. Staff at front desk were very nice but horrible inefficient. Bartender was nice but the bar felt depressing and lonely. Great breakfast buffet

This hotel is located in the historic center of Monterrey. What I liked was that everything is close. Attractions, bus tours, museums. If you like walking then this is the perfect place to stay. Service is outstanding, beds and pillows very comfortable. Nice environment! Personnel very courteous and polite.

Beautiful historic colonial hotel right in the center of Monterrey. Within walking distance to museums, shopping and many restaurants and bars.The hotel staff was very friendly and helpful. Absolutely loved it and hope to come back soon.

The neighborhood is abandoned but the hotel has an excellent level of quality in its rooms. The public areas are 3 stars. Its location is near all the major museums in the city, and a number of Car Rental companies are within walking distance. The restaurant is average.