In serious need of an upgrade. It was built in 1912, and since its peak in 1913 it's all been downhill. The first room I was offered stank of mildew and was falling apart. DISGUSTING. The second room was hardly bigger. The AC was barely functioning, in the room, the hallways, and the restaurant. Everyone seemed to be mopping swear from their brows, including a couple of the paintings. There are plenty of other hotels in Monterrey. Find one. If you can't, find a park bench to sleep on.

This hotel has been here for probably more than 100 years. Still elegant with modern facilities. Nice lobby restaurant. Rooms are OK, some need a little remodeling but beds are very confortable. Service was courteous and efficient

Very well located near the Macroplaza and downtown monterrey. Traditional hotel but renovated and under a chain managment. Rooms are nice and have good internet and space to work. Clean sheets and nice toiletries. Good tv! Food is good but I don’t like Buffett’s at all and they feel always fat to expensive for me. Staff always friendly and god service. Avoid rooms next to the elevators because they is always noise.

Checking was smooth, staff is very friendly, my room was very clean, bed had to be memory foam, pillows were good. I had a superior king room, 42 inch flat screen, ironing board and iron in room, coffee maker and frig, safe, had a wonderful view of mountains. I ate breakfast in hotel which was very good, eggs to order. Half block away from Macro Plaza with tons of shopping, site seeing was good. I will stay here again.

The hotel is going on renovstions, but the main lobby is still as elegant aa I remember from 10 years ago that I 1st visited. Welcoming and check in was easy aa per right off the bat we got a refreshing glass of lemonade. Be aware that there will be a frendly guy attempting to sell time-share like program. Rooms have been remodel to more of a european modern look. Clean facility with fast elevators. Hotel is very convinient with great food served with in a walking distance. Environment feels safe and there is always taxi service waiting at the entrance. Great stay if you are atending an event at Macroplaza or Barrio Antiguo. The only low point of the hotel would be its bar. The bar is nice, service is great, most major liquors are available but lack of mixing complements to fix up a good mix drinks. Also a bit pricey. Overall rating of hotel is Great!