Wonderful Hotel with Amazing Staff! This is a First Class Hotel that superseded our expectations. Upon our arrival we were greeted by Milagro, Manager who was so lovely and treated us like family, it set the tone of our entire 3 week stay. We also were assisted by Josues at the Front Desk who went above and beyond to provide professional and helpful assistance to us during our stay. Really and truly, all the Staff were so genuine and kind... we already know that we want to come back!!! Our Thanks to all Staff that were so kind, helpful and wonderful to us! With much love and affection from your very Happy and Grateful Canadian Friends!!!

Affordable, near beaches, good breakfast buffet with great customer service. However, the rooms are dated and the beds are not comfortable. We did not appreciate being approached by sales trying to up sell.

Nice and clean hotel/rooms. Comfortable beds. Effective and friendly staff. Buffet food OK. Pool requires attention from management. On a hot sunny day with a lot of guests simply was not enough chlorine and the pool itself needs some maintenance/repair but I believe they have started.

Hotel has potential but rooms in need of repair and amenities as advertised missing or broken. Examples-iron but no ironing board, desk but no chair, alarm clock broken, towel rack missing, kitchen with sparse amenities, curtains broken, etc. Also very loud music poolside until 10:00 pm. Disappointed.

Would recommend for 1/2 nights. We come to the tropics to be on the ocean side, but it was ok to stay a night in the town of Ixtapa close walk to restaurants. The front desk staff were friendly and helpful!