Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Location #1 of 12 Specialty lodging in Xochitepec
Certificate of Excellence 2018
Summary of qualifications
"Loud music until all hours, not good for families"
The Hacienda is lovely and the pools are great. But my kids and I were kept awake until 12.30pm by EXTREMELY loud music being played. I am tolerant about these things, and waited until 11.30pm but It was seriously loud. I called reception and they said they could do nothing about it because it was a private function (by the pool in their own premises). They said they have no rules about how loud the music can be. This is not a good place to take kids. Don’t do it to yourself.
Wow! Beautiful and relaxing! Loved the service! Yummy food! The rooms are a great size with amazing beds! The brunch was super! The views are breathtaking! They have two great pools with warm water! Great place for a romantic getaway or a wedding! Not much to do around the hacienda!
"Terrible service "
Beautiful place TERRIBLE service . It took more than an hour to bring the food . Between one plate and another 35 minutes . The service people definitely not polite at all. A shame for nice Mexican places and for the good word of Fiesta Americana
"BEAUTIFUL place TERRIBLE food and service"
Beautiful place and great Hacienda. The rooms are OK and spacious. The food is TERRIBLE, we truly didn't eat that much because of it, the hotel is in the middle of nowhere so we couldn't go anywhere else. The service is truly SLOW. Over-all would not recommend this hotel.
"Nice hotel with great areas"
This is a very nice hotel, the areas are great and staff is friendly. All areas are clean. Rooms are spacious and quiet. There is a lift for convenience. They have a coffee maker. Has a valet parking.