Location #1 of 15 hotels in San Pedro Garza Garcia
Certificate of Excellence 2018
Summary of qualifications
"Beautiful design and great service "
The hotel has a beautiful design everywhere.
The rooms are nice and comfortable.
You can have a room with views to El Cerro de la Silla.
The service is extraordinary, the people who work there are always friendly and happy to help you.
The brunch is full of excellent food, from fresh fruits, pastries, vegan options, salmon, eggs, etc.
"bad service at the check in....."
I got there at 11 am... they said check in was at 3 pm and they guy that attended me was rude. He said "we do not have rooms for you now"... i could perfectly understand that as I had a busy day anyways, but, I said, please lets do a quick check in so when i return i do not waste any time. His answer was... We cannot do that. OMG I was pissed. Anyhow I will have to return tonight... darn.
"AMAZING! GORGEOUS! EXCELLENT!"
This hotel was one of the best ones I’ve stayed in Monterrey. The service was EXCELLENT!!! The only downfall was that this hotel didn’t have a pool. It’s also geared for adults. I traveled with my 2 kids and they were probably the only ones in the hotel.
the facilities were a bit scant but everything present was satisfactory, the staff was courteous and friendly
they made me feel welcomed and every one was very accommodating
I needed ground transportation to get around and so an Uber was always ready at my disposal
"Great Hotel in Monterrey"
Excellent property for business or pleasure. Good location near many restaurants and shopping. Amenities are comfortable and very clean. Services from check-in to restaurants was speedy and excellent customer service.